Quick questions


You have received message about the undelivered email that appear to originate from your email address. In addition the name of your computer or provider mentioned in such message is wrong. Don’t pay any attention on such letter, it wasn’t sent from your email address – it was sent by spammers.


Unfortunately it’s possible to forge the sender address. If the receiving server does not make additional checks (SPF, DKIM) it’s possible to send letter from any email address.


The mail server having rejected the letter can send to the sender the bounce message of non-delivery (Non-Delivery Report, NDR). Since the address of the sender is forged, the user can receive set of messages on non-delivery. Such incorrect automated sending of bounce messages by mail servers is called backscatter.

See here for more details about spam.
Some advices of how to reduce spam amount in the mailbox.


How to disable AdBlock program?

After portal update I can't open mailbox page or don't see changes

How to enable JavaScript

How to clear „Cache”, „Cookies” or „Temporary Internet Files”?

Forward to other email, SMS notification

Ways to protect your account

How to enable Cookies

How to turn off incoming mail auto-filtering to the folders "Social" and "Lists"

What is the technical maintenance of the mailbox?

Using the Alias Feature

What is the Mail+

My mailbox is full, how to solve this problem

Filter incoming messages

What to do when appears notification with text - Unable to find www.inbox.lv DNS server address?

SMS notifications

How to block a message sender?

Where is the difference between username and mailbox address

The message about web-page blocking

Can not enter the given security code

Cleaning the folder

How to change the text font and size of a letters?

Warning "This message could've been sent by user ..."

How to create a new signature in the letter?

Advanced Search

I can not receive messages

Browsers for portal and updating them

How to switch off the compatibility view in Internet Explorer (IE)


How to turn off the SPAM filter

How to receive Mail+ service?

Recover emails, deleted from the mailbox

Internet fraud protection

Filter rule: move message to folder

After mailbox status change, can not receive e-mails

I receive error during sending message

Print the letter

Warning for password transmission.

Auto Reply

Technical and administrative requirements for incoming messages


What is SPAM and what it’s used for?

Report spam

Folder "Lists" and "Social"

Non of the buttons work

I am receiving emails addressed to other users

Why I've started to receive spam or lists of email addresses?

Advices of how to reduce spam amount in the mailbox

Why are emails going into the Spam folder? How spam is detected?

View all unread messages in a folder

Spell-checking in Your browser

Letters and pictures size on the computer screen

Increased spam protection.

Filter rule: ignore SPAM rules

Message sorting

When I send a message, my personal information isn't correct

Mark letter as

Filter rule: redirect and leave a copy

My browser does not support JavaScript

How to send the message with multiple addresses?

Is it possible to revoke sent message?

Virus protection

How to request confirmation on reception?

Forward a letter

What to do if you don't want recipients to receive messages with winmail.dat attachment?

Why my sent e-mails go to «Lists» or «Social» folders

Filter rule: redirect to another e-mail

Why incoming message list don’t open from the first page by default?


I have received an e-mail from unknown sender and when I try to reply, I get a message saying that this address doesn't exist

What do I need if I want to enter my mailbox

How to sign out from mailbox

Filter rule: delete message

Mailbox optimization.

How to restore message from "Trash" folder

Remote image blocking

Renaming a folder

Refresh folder views

Redirect email

How to delete folders

Create new folder

How to tell if this was you

Language settings for the portal

What does the mark near the button „send message” mean?

Messages per page in the mailbox view

How to prevent important email from going into the SPAM folder?

How to clear the "Trash" and the folder "Spam"

My mailbox always ir empty

The personalized letters or why my name /data are in the spam letter?

How to change my username

How to find out current version of browser?

Quick Search

Appointment of a folder

Auto-complete of e-mail addresses

How to know if mailbox is not full

What is Cookies

How to disable notifications of contact birthdays and name days?

Compose messages in a separate window

I removed all messages, but my mailbox is still full

What means "mailbox is over quota"?

I need a larger mailbox