Quick questions


You have received message about the undelivered email that appear to originate from your email address. In addition the name of your computer or provider mentioned in such message is wrong. Don’t pay any attention on such letter, it wasn’t sent from your email address – it was sent by spammers.


Unfortunately it’s possible to forge the sender address. If the receiving server does not make additional checks (SPF, DKIM) it’s possible to send letter from any email address.


The mail server having rejected the letter can send to the sender the bounce message of non-delivery (Non-Delivery Report, NDR). Since the address of the sender is forged, the user can receive set of messages on non-delivery. Such incorrect automated sending of bounce messages by mail servers is called backscatter.

See here for more details about spam.
Some advices of how to reduce spam amount in the mailbox.


How to disable AdBlock program?

How to enable JavaScript

Forward to other email, SMS notification

How to enable Cookies

How to clear „Cache”, „Cookies” or „Temporary Internet Files”?

After portal update I can't open mailbox page or don't see changes

Ways to protect your account

My mailbox is full, how to solve this problem

Using the Alias Feature

How to turn off incoming mail auto-filtering to the folders "Social" and "Lists"

Recover emails, deleted from the mailbox

Browsers for portal and updating them

SMS notifications

Internet fraud protection


What is the Mail+

Warning "This message could've been sent by user ..."

How to block a message sender?

Where is the difference between username and mailbox address

After mailbox status change, can not receive e-mails

Filter incoming messages

The message about web-page blocking

What is the technical maintenance of the mailbox?

Message sorting

How to create a new signature in the letter?

How to sign out from mailbox

Folder "Lists" and "Social"

What is SPAM and what it’s used for?

How to receive Mail+ service?

How to turn off the SPAM filter

I receive error during sending message

Auto Reply

I can not receive messages

What to do when appears notification with text - Unable to find www.inbox.lv DNS server address?

Filter rule: redirect to another e-mail

How to restore message from "Trash" folder

How to tell if this was you

Increased spam protection.

When I send a message, my personal information isn't correct

Language settings for the portal

Messages per page in the mailbox view

Virus protection

How to change my username

What to do if you don't want recipients to receive messages with winmail.dat attachment?

What do I need if I want to enter my mailbox

Cleaning the folder

Print the letter


Letters and pictures size on the computer screen

Technical and administrative requirements for incoming messages

Advanced Search

Mark letter as

Is it possible to revoke sent message?

How to switch off the compatibility view in Internet Explorer (IE)

How to send the message with multiple addresses?

How to find out current version of browser?

Filter rule: redirect and leave a copy

Advices of how to reduce spam amount in the mailbox

Spell-checking in Your browser

How to know if mailbox is not full

Create new folder

Mailbox optimization.

Filter rule: move message to folder


Quick Search

Why my sent e-mails go to «Lists» or «Social» folders

Filter rule: ignore SPAM rules

View all unread messages in a folder

Filter rule: delete message

Non of the buttons work

How to delete folders

Redirect email

Warning for password transmission.

How to change the text font and size of a letters?

My mailbox always ir empty

Report spam

What is Cookies

How to request confirmation on reception?

How to clear the "Trash" and the folder "Spam"

Why incoming message list don’t open from the first page by default?

Why I've started to receive spam or lists of email addresses?

I have received an e-mail from unknown sender and when I try to reply, I get a message saying that this address doesn't exist

Can not enter the given security code

Appointment of a folder

My browser does not support JavaScript

How to prevent important email from going into the SPAM folder?

Renaming a folder

Forward a letter

I am receiving emails addressed to other users

How to disable notifications of contact birthdays and name days?

Auto-complete of e-mail addresses

Remote image blocking

Compose messages in a separate window

I removed all messages, but my mailbox is still full

What means "mailbox is over quota"?

Why are emails going into the Spam folder? How spam is detected?

Refresh folder views

What does the mark near the button „send message” mean?

The personalized letters or why my name /data are in the spam letter?

I need a larger mailbox