Quick questions


You have received message about the undelivered email that appear to originate from your email address. In addition the name of your computer or provider mentioned in such message is wrong. Don’t pay any attention on such letter, it wasn’t sent from your email address – it was sent by spammers.


Unfortunately it’s possible to forge the sender address. If the receiving server does not make additional checks (SPF, DKIM) it’s possible to send letter from any email address.


The mail server having rejected the letter can send to the sender the bounce message of non-delivery (Non-Delivery Report, NDR). Since the address of the sender is forged, the user can receive set of messages on non-delivery. Such incorrect automated sending of bounce messages by mail servers is called backscatter.

See here for more details about spam.
Some advices of how to reduce spam amount in the mailbox.

If you receive any letter, which accords to the spam rules, please inform us about this letter to add it to the SPAM filter of the portal and avoid it's further sending to users.

To do that:

  1. Enter your mailbox;
  2. Open a letter;
  3. Click on Spam.


In this case, letter goes to the queue of SPAM filter of the portal and if it is a spam, we will prevent it's further mailing to you and otherusers.
Thank you for the colaboration.

! After clicking on the Spam  button, this email will automatically be moved to the Trash, and in the Filters section a rule will be created that will place all further such emails immediately in the Spam. If necessary, you can change the rules to something else, for example, immediately remove this letter from the mail. Read more about filters here


How to disable AdBlock program?

How to enable JavaScript

How to clear „Cache”, „Cookies” or „Temporary Internet Files”?

How to enable Cookies

Where is the difference between username and mailbox address

Browsers for portal and updating them

How to create a new signature in the letter?


What do I need if I want to enter my mailbox

Cleaning the folder

Can not enter the given security code

I can not receive messages

How to receive Mail+ service?

How to send the message with multiple addresses?

How to turn off incoming mail auto-filtering to the folders "Social" and "Lists"

Forward to other email, SMS notification

Auto-complete of e-mail addresses

After portal update I can't open mailbox page or don't see changes

How to restore message from "Trash" folder

Remote image blocking

Ways to protect your account

SMS notifications

How to prevent important email from going into the SPAM folder?

Why I've started to receive spam or lists of email addresses?

How to know if mailbox is not full

I need a larger mailbox

How to request confirmation on reception?

Technical and administrative requirements for incoming messages

Filter incoming messages

How to block a message sender?

How to turn off the SPAM filter

How to find out current version of browser?

Using the Alias Feature


When I send a message, my personal information isn't correct

I receive error during sending message

Advices of how to reduce spam amount in the mailbox

I have received an e-mail from unknown sender and when I try to reply, I get a message saying that this address doesn't exist

Virus protection

View all unread messages in a folder

My mailbox is full, how to solve this problem

Is it possible to revoke sent message?

Filter rule: redirect to another e-mail

Refresh folder views

The personalized letters or why my name /data are in the spam letter?

How to change my username

What is Cookies

Auto Reply

Forward a letter

Quick Search

Create new folder

How to clear the "Trash" and the folder "Spam"

How to delete folders

Recover emails, deleted from the mailbox

Why are emails going into the Spam folder? How spam is detected?

How to sign out from mailbox

How to tell if this was you

Renaming a folder

The message about web-page blocking

What does the mark near the button „send message” mean?

Why my sent e-mails go to «Lists» or «Social» folders

Messages per page in the mailbox view

My browser does not support JavaScript

Non of the buttons work

Warning for password transmission.

Internet fraud protection

What is the technical maintenance of the mailbox?

Letters and pictures size on the computer screen

Folder "Lists" and "Social"

What is the Mail+

Filter rule: delete message

Filter rule: redirect and leave a copy

How to disable notifications of contact birthdays and name days?

Mailbox optimization.

After mailbox status change, can not receive e-mails

What to do when appears notification with text - Unable to find www.inbox.lv DNS server address?

Increased spam protection.

Warning "This message could've been sent by user ..."

Language settings for the portal

Message sorting

Redirect email

Advanced Search

Appointment of a folder

Spell-checking in Your browser

Filter rule: ignore SPAM rules

Filter rule: move message to folder

Compose messages in a separate window


How to switch off the compatibility view in Internet Explorer (IE)

My mailbox always ir empty

What to do if you don't want recipients to receive messages with winmail.dat attachment?

What is SPAM and what it’s used for?

Mark letter as

Why incoming message list don’t open from the first page by default?

I removed all messages, but my mailbox is still full

What means "mailbox is over quota"?

How to change the text font and size of a letters?

I am receiving emails addressed to other users

Print the letter