Technical department of Mail.ee controls the work of portal around the clock. To ensure reliable and stable work technical maintenance (basically includes software and hardware improvement or repair) is needed.
• Unfortunately some technical improvements cannot be done without restrictions to access mailboxes or other Mail.ee products.
• All planned technical works Mail.ee team performs at evening or night hours when user activity is minimal. In emergency situations, this process can continue until the afternoon.
• Technical maintenance doesn’t influence the settings and user data.
• Technical maintenance can involve only some user group. In this case some users will be able to use portal, but for others access will be temporarily unavailable.
• For some users, technical maintenance can be completed quite fast; for some this process may take longer time.
• In the case of technical maintenance users see the message “At the moment your mailbox is under maintenance that will take some time. Please try to login later”.
• If your mailbox is under technical maintenance (you see the information about it on the portal before login), technical department Mail.ee is informed about it. Try to login later.
• If the message about technical maintenance doesn’t disappear after three days please inform Mail.ee support department by phone + 371 6735626 or send an email to support@mail.ee (please also indicate the problematic email address).
Mail.ee administration apologizes for any possible inconvenience it may cause.
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