1 General Information
This Privacy and Cookie Policy explains how the mail.ee portal collects, uses, stores, and protects users’ personal data. The policy also provides information about the use of cookies and users’ rights regarding the processing of their data.
Personal data processing is carried out in accordance with:
• Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR)
• The Law on the Processing of Personal Data of Natural Persons of Latvia
• other applicable data protection regulations
2 Data Controller
This section provides information about the organization that determines the purposes and means of personal data processing.
Company: SIA INBOKSS
Registration number: 40003560720
Legal address: 15 - 2 floor Matrozu street, Riga, LV-1048, LATVIA
E-mail: info@inbox.lv
Website: www.mail.ee
3 Categories of Processed Data
This section describes what types of personal data may be processed when using the portal’s services. The categories of processed data may vary depending on the user’s activities on the portal.
3.1 Account Data
This category includes information provided by the user when registering or using the portal’s services.
• first name and last name
• email address
• phone number
3.2 Technical Data
Technical data is automatically collected when the user visits the portal or uses its functionality.
• IP address
• browser type
• operating system
• device type
• cookie data
3.3 Usage Data
Usage data helps analyze how users interact with the portal in order to improve service quality.
• visited pages
• time spent on the site
• user actions within the portal
4 Data Sources
The portal may obtain personal data from various sources. Personal data may be obtained both directly from the user and automatically during the operation of the portal.
4.1 Data provided by the user
Personal data may be obtained during registration, when using portal services, or when contacting the portal administration.
4.2 Automatically collected data
When visiting the portal, certain technical data may be collected automatically using cookies, server logs, or analytics technologies.
4.3 Data from third-party services
• Google Analytics
• Meta (Facebook Pixel)
• Gemius Prism
• AdBox advertising platform
• InMobi Consent Management Platform
• hCaptcha security service
5 Purposes of Personal Data Processing
Personal data is processed only for specific and clearly defined purposes related to the operation of the portal and the provision of services to users.
• to provide portal services
• to manage user accounts
• to ensure security
• for statistics and analytics
• to provide personalized content and advertising
• to comply with legal requirements
6 Legal Basis
Personal data is processed only when there is an appropriate legal basis in accordance with the GDPR.
• user consent
• performance of a contract
• legitimate interests of the controller
• compliance with legal obligations
7 Data Minimization Principle
The portal follows the data minimization principle. This means that only data necessary for providing a specific service is processed.
8 Automated Profiling
In some cases, the portal may use automated data processing to analyze user interests and improve offered content or advertising.
9 Cookies
The portal uses cookies and similar technologies to ensure website functionality, analyze usage, and improve user experience.
Cookies are small text files stored on the user’s device.
9.1 Cookie Categories
The portal uses several categories of cookies for different purposes.
9.2 Necessary Cookies
Necessary cookies ensure the operation of the portal’s core functions and maintain the user session. Without these cookies, certain features of the site may not function properly.
|
Cookie |
Service Provider |
Purpose |
Duration |
|
SSID |
mail.ee |
User authentication |
Session |
|
uid |
mail.ee |
User identification |
1 year |
|
csrf_double_submit |
mail.ee |
for Cross Site Request Forgery protection |
Session |
|
bxID |
mail.ee / AdBox |
Device identification |
1 year |
|
euconsent-v2 |
InMobi CMP |
User consent status |
12 months |
9.3 Functional Cookies
Functional cookies allow the portal to remember user choices and settings. They help provide a more convenient and personalized user experience.
|
Cookie |
Service Provider |
Purpose |
Duration |
|
preferences |
mail.ee |
Interface settings |
1 year |
|
language |
mail.ee |
Interface settings |
1 year |
|
onetap |
mail.ee |
one-tap signup for pp.lv |
1 year |
|
cmp_status |
InMobi CMP |
Consent status |
12 months |
9.4 Analytical Cookies
Analytical cookies help the portal understand how users use the site by analyzing visit statistics and usage patterns. This information is used to improve the portal and its content.
|
Cookie |
Service Provider |
Purpose |
Duration |
|
_ga |
Google Analytics |
User analytics |
2 years |
|
_gid |
Google Analytics |
Statistics |
24 hours |
|
_gfp_64b |
Gemius |
Audience measurement |
year |
9.5 Advertising Cookies
Advertising cookies are used to provide more relevant ads to users and to evaluate the effectiveness of advertising campaigns. They can also help limit repeated display of the same ads.
|
Cookie |
Service Provider |
Purpose |
Duration |
|
_fbp |
Meta |
Facebook Pixel |
3 months |
|
IDE |
|
Ad personalization |
1 year |
|
bx |
AdBox |
Ad personalization |
1 year |
9.6 hCaptcha Security Technology
The portal uses hCaptcha to protect the website from automated access and bots.
|
Cookie |
Service Provider |
Purpose |
Retention Period |
|
hcaptcha_session |
hCaptcha |
Ensures security verification during the user session |
Session |
|
hc_accessibility |
hCaptcha |
Stores user accessibility settings (e.g., easier verification mode) |
up to 1 year |
|
__hcaptcha |
hCaptcha |
Security identifier to verify user authenticity |
up to 1 year |
|
hmt_id |
hCaptcha |
Identifier for preventing malicious activity |
up to 1 year |
10 First-party and Third-party Cookies
The portal may use both first-party and third-party cookies.
11 Session and Persistent Cookies
Session cookies are deleted after the browser is closed. Persistent cookies remain stored on the user’s device for a specified period.
12 How to Manage Cookies
Users can manage cookies both within the portal and through their browser settings.
12.1 Cookie Settings in the Portal (InMobi CMP)
The portal uses the InMobi Consent Management Platform (CMP), which allows users to manage their consent for cookie usage.
Users can change or withdraw their consent at any time using the cookie settings tool available on the portal. Cookie settings for the specific domain are available via a special link —
(!)
12.2 Browser Settings
13 User Rights
In accordance with the GDPR, users have certain rights regarding the processing of their personal data.
• access to their data
• rectification of data
• deletion of data
• restriction of processing
• objection to processing
• data portability
• withdrawal of consent
14 Handling of User Requests
Users may submit requests regarding the processing of their personal data by sending an email to info@inbox.lv.
The portal reviews user requests no later than within one week from the date of receipt.
If additional information is required to identify the user or clarify the request, the portal may contact the user.
15 Supervisory Authority
If a user believes that personal data processing does not comply with applicable regulations, they may contact:
Data State Inspectorate
https://www.dvi.gov.lv
16 Data Security
The portal uses technical and organizational security measures to protect personal data from unauthorized access, disclosure, or loss.
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