Terms of service mail.ee (till 15/07/2019)

Welcome to MAIL.EE!

   LLC INBOKSS, hereinafter referred to as “MAIL.EE” provides you its service, hereinafter referred to as the “Service,” subject to the following Terms of Service, hereinafter referred to as “TOS,” which may be updated by us from time to time without notice to you.

1.Acceptance of terms
   You understand and agree that the Service is provided “AS IS” and that MAIL.EE assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings.
   You are responsible for obtaining access to the Service and that access may involve third party fees (such as Internet service provider or airtime charges). You are responsible for those fees.

2. Your registration obligations
   In consideration of your use of the Service, you agree to:
(a) provide true, accurate, current and complete information about yourself as prompted by the Service’s registration form (such information being the “Registration Data”) and
(b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, MAIL.EE has the right to suspend or terminate your account and refuse any current or future of use of the Service.
   You are responsible for maintaining confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to:
(a) immediately notify MAIL.EE of any unauthorized use of your password or any other breach of security, and
(b) ensure that you exit from your account at the end of each session. MAIL.EE cannot be and will not be liable for any loss or damage arising from your failure to comply the requirements of Section 6.

3. Member conduct
   You understand and agree that you, and not MAIL.EE, are entirely responsible for the content that you upload, post, email, transmit, or otherwise make available via the Service. MAIL.EE does not control the Content posted via the Service and, as such, does not guarantee the accuracy, integrity, or quality of such Content. You understand that by using the Service, you may be exposed to content that is offensive, indecent or objectionable.
  You agree that when the mailbox is deleted or closed because of terms and  conditions violation and is not restored or re-activated in 1 year or  more, the portal has the right to delete the mailbox and it's content  without prior approval and warnings.
   You agree that when the mailbox was in "not active" status for 3 or more  years, the portal has the right to delete the mailbox and it's content  without prior approval and warnings.
   Under no circumstances will MAIL.EE be liable in any way for any content, including, but not limited to, for any errors or omissions in any content, or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Service.
   You understand and agree that in case if You don't use the Service for more than 270 (two hundred seventy) days, i.e. you have not accessed it via the web address www.mail.ee, MAIL.EE will automatically change Your Service (mailbox) status to "Inactive user". More about "Inactive user" status - here.
   You agree to not use the Service to:
   a) upload, post, email, transmit, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable;
   b) harm minors in any way;
   c) impersonate any person or entity, including, but not limited to, falsely state or otherwise misrepresent your affiliation with a person or entity;
   d) forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Service;
   e) upload, post, email, transmit, or otherwise make available any content that you do not have a right to make available under any law or under contractual of fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
   f) upload, post, email, transmit, or otherwise make available any content that infringes any patent, trademark, trade secret, copyright, or other property rights (“Rights”) of any party;
   g) upload, post, email, transmit, or otherwise make available any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters”), “pyramid schemes,” or any other form of solicitation, except in those areas (such as shopping rooms) that are designated for such purpose;
   h) upload, post, email, transmit, or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunication equipment;
   i) disrupt the normal flow of dialogue, cause a screen to “scroll” faster than other users of the Service are able to type, or otherwise act in a manner that negatively affects other users' ability to engage in real time exchanges;
   j) interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies, or regulations of networks connected to the Service;
   k) intentionally or unintentionally violate any applicable laws of the Republic of Latvia or any international laws.
   l) “stalk” or otherwise harass another;
   m) collect or store personal data about other users.

   You acknowledge and agree that MAIL.EE may preserve the Content and may also disclose the Content if required to do so by law or in the good faith belief that such preservation or disclose is reasonably necessary to:
(a) comply with legal process;
(b) enforce the TOS;
(c) respond to claims that any Content violates the rights of third-parties; (d) protect the rights, property of MAIL.EE, or personal safety of MAIL.EE, its users, and the public.

   You understand that the technical processing and transmission of the Service, including your Content, may involve:
(a) transmissions over various networks;
(b) changes to conform and adapt to technical requirements of connecting networks and devices.

4. Advertising
   You agree that there can be advertising materials placed on www.mail.ee, as well as you can receive e-mails sent from www.mail.ee that may also contain third party advertising, including offers of crediting services.

  You may refuse to receive crediting offers from the e-mail address promotions@mail.ee by clicking on the menu “Create a filter” and choosing the option “Delete message” or by clicking the link “press here” at the bottom of the promotion@mail.ee e-mail and activating the free Mail+ service.

  All unread messages from promotions@mail.ee, which are in the Inbox folder, will be automatically moved to the Trash after one month of receipt.

5. Dealings with advertisers
   Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Service, including payment and delivery of related goods or services, and any other terms, warranties or representations associated with such dealings, are solely between you and this advertiser. You agree that MAIL.EE shall not be responsible for loss or damage of any sort incurred as a result of any such dealings or as a result of presence of such advertisers on the Service.

6. Global nature of the Internet
   The Service may provide, or third parties may provide, links to other World Wide Web sites and resources. Because MAIL.EE has no control over such sites and resources, you acknowledge and agree that MAIL.EE is not responsible for the availability of such external sites and resources, and does not endorse and is not responsible for any Content, advertising, products, or other materials from such sites and resources. You further acknowledge and agree that MAIL.EE shall not be responsible, directly or indirectly, for any loss or damage caused or alleged to be caused in connection with the use of or reliance on any such Content, goods, or services available on or through any such a site or resource.

7. Privacy policy
   This privacy policy covers MAIL.EE’ treatment of personally identifiable information that MAIL.EE collects when you are on the MAIL.EE site, and when you use MAIL.EE’ services.
   You agree that all the data provided by you will be used for data processing in MAIL.EE databases.
   MAIL.EE collects personally identifiable information when register for an MAIL.EE account, when you use certain MAIL.EE products or services, when you visit MAIL.EE pages.
   Once registering with MAIL.EE and sign in to our services, you are not anonymous to us.
   MAIL.EE also automatically receives and records information on our server logs from your browser including your IP address, MAIL.EE cookie information, and the page you requested.
   MAIL.EE uses information for three general purposes: to customize the advertising and content you see, to fulfill your requests for certain products and services, and to contact you about specials and new products.
  MAIL.EE will not sell or rent your personally identifiable information to anyone.
  MAIL.EE can send personally identifiable information provided by you at registration to other companies or people when:
- We have your consent to share the information;
- We need to share your information to provide the product or service you have requested;
- We respond to subpoenas, court orders or requests from official bodies according to the procedure provided for by laws of the Republic of Latvia;
- We find that your actions on our web sites violate the MAIL.EE Terms of Services;

   MAIL.EE gives you the ability to edit your MAIL.EE account information and preferences at any time.
   Your MAIL.EE account information is password-protected for your privacy and security.

Changes to this privacy policy:
   MAIL.EE may amend this privacy policy from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on our pages.

8. Procedure for handling applications and proposals

User has the right to contact SIA “INBOKSS” with submissions, proposals or complaints concerning the services provided, or their shortcomings, and to receive a substantive reply.

Submissions, proposal or complaint may be made:

Use e-mail: support@inbox.lv or by mail by letter to us at SIA "INBOKSS" Req. Nr 40003560720, 15 – 2 floor Matrozu street, Riga, LV-1048, LATVIA

The complaint will be dealt with within 15 working days from the day of the complaint, with the reply sent to the address of the communication indicated in the complaint.

If a complaint is found to be unreasonable and you do not consent to the recognition of the complaint as unfounded, you have the right to use the alternative dispute resolution options specified in regulatory enactments by submitting a written application for a service to Extrajudicial Resolution of the dispute by indicating:

  • Name, contact information;
  • The filing date;
  • The nature of the dispute, the claims and the reasons for them.

Online Dispute Resolution:

Information about Extrajudicial Dispute resolution options and Extrajudicial For dispute-settlers:

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